Our most sought after item... the BROOKE faux soft suede heeled boots these have a slightly pointed toe and are to the knee but can be ruched down so can be worn two ways! These come in suede cream and also suede black and can be custom made into other colours such as dark brown, grey, khaki. If you need a smaller or bigger size please email customer service so this can be sorted thelabelbycezara@gmail.com

Pre order can take 2/3 weeks to be shipped. Please size up if you have wider feet.

DELIVERY OPTIONS FOR UK

DPD NEXT DAY ORDER BY 2PM (MON-THURS) £5.99

DPD NEXT DAY BY 12PM ORDER BY 2PM (MON-THURS) £9.99

DPD SATURDAY DELIVERY ORDER BY 2PM FRIDAY £13.49

Some Scotland addresses may take two days depending on your location.

IRELAND

DPD REPUBLIC OF IRELAND 2 WORKING DAY SERVICE ORDER BY 2PM (MON-FRI) £14.99

EUROPE

DPD FRANCE, GERMANY, NETHERLANDS, SPAIN, ITALY, AUSTRIA 3-8 WORKING DAYS ORDER  £8.00-£10.00

DPD REST OF EUROPE USUALLY 4-10 WORKING DAYS ( European countries are usually a few days, other countries may be a week onwards it simply depends on distance) £15.00

REST OF WORLD 

DPD AUSTRALIA 5-12 WORKING DAYS ORDER BEFORE 2PM (MON-FRI) £30.00

DPD USA 5-10 WORKING DAYS ORDER BEFORE 2PM (MON-FRI) £20.00

DPD REST OF WORLD 7-14 DAYS DEPENDING ON COUNTRY ORDER BEFORE 2PM (MON-FRI) £35.00

International orders often incur custom charges which must be paid by the customer, we do not cover this. DPD will contact you by text and email to pay these charges which you will have 2 days to pay otherwise it will be sent back to us and you will have to pay postage again to send this again. Please ensure your contact details are correct when checking out to avoid issues with custom contact.

Tracking numbers from DPD usually update later in the evening. We ship all orders out the same day if ordered by 2PM Monday- Friday. Please bare in mind we do not ship over the weekend if you order after 2pm Friday if your order is in stock( not pre order) it will be shipped the following Monday. 

PRE ORDER 

If your order includes pre order items and in stock items they are all shipped together in one parcel once all items are in stock. So if you need your in stock items first please order them separately. We do not send out in stock items and pre order items separately unless you have ordered them separately. If you have already ordered and need your in stock items first please email us right away and we will try to arrange for your items to be sent out separately but you will have to pay for postage for the second parcel.

WHAT IS A PRE ORDER ITEM?

A pre order item means that the item is not in stock for immediate dispatch as it needs to be made then shipped out.

It will be stated on the specific size that is pre order, for example if the sizes say:

PRE ORDER SIZE SMALL

MEDIUM 

LARGE

This means that size small is pre order and not in stock to send right away and there is a wait time. But the medium and large is in stock for immediate dispatch.

In the items description it will usually say the time frame for the pre order which can range from 1-3 weeks- this does not apply to the sizes which are not pre order. You may email to check if the pre order will come in for your desired date.

IF YOUR ORDER INCLUDES PRE ORDER ITEMS AND IN STOCK ITEMS THEY ARE ALL SHIPPED TOGETHER IN ONE PARCEL ONCE ALL PRE ORDERS ARE IN STOCK. 

So if you need your in stock items first please order them separately. We do not send out in stock items and pre order items separately unless you have ordered them separately. If you have already ordered and need your in stock items first please email us right away and we will try to arrange for your items to be sent out separately but you will have to pay for postage for the second parcel.

PLEASE BE AWARE ORDERING PRE ORDERS WITH NEXT DAY DELIVERY DOES NOT MEAN IT WILL ARRIVE THE DAY AFTER YOU ORDER. IT WILL STILL TAKE 1/3 WEEKS TO BE MADE AND THEN SHIPPED, ONCE READY THEN IT WILL BE SENT NEXT DAY.